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Posts tagged ‘DYKContest’

Feb 15

Accenture

Case #7: Accenture Development Partnership and Save the Children

This last case is about how Accenture, through the Accenture Development Program (ADP), helped Save the Children, a leading independent organization which creates lasting change in the lives of children in need around the world. ADP helped Save the Children to improve its supply chain processes. The aim of this collaboration was to enhance Save the Children’s programs in sustainable livelihoods, education and health and emergency response.

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Feb 15

Accenture

Case #6: Bundled Outsourcing for Managing Shared Service Center

This sixth case is about RGM Group (RGM), a diversified global resources business, with major assets in Asia Pacific, South America and Europe, which was rapidly growing in geographical spread and revenue. RGM is currently having 55,000 people and achieves average growth rate of approximately 25 percent in the last few years and has forecasted to continue its growth.

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Feb 15

Accenture
5 Comments

Case #5: Key Success Factors in IT and Operation Post Merger Integration Planning

This fifth case is about how Accenture helped CIMB Group of Malaysia, the fifth largest financial services provider in Southeast Asia, which acquired two banks in Indonesia: Bank Niaga and Lippobank. To comply with the Indonesia Central Bank’s single presence policy, CIMB embarked on a plan to merge these two banks into CIMB Niaga.

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Feb 13

Accenture

Case #4: Managing Integrated Customer Services in Telecommunication Company

This fourth case is about how Accenture helped Indosat, one of prominent telecommunication companies in Indonesia, to handle its post-merger processes with Satelindo and IM3. Accenture had to manage the complexities caused by combination of various systems supporting their different types of products. Those various systems included highly customized Customer Relationship Management (CRM) systems and other supporting systems for the registration and activation of customers’ services.

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Feb 2

Accenture
4 Comments

Case #3: IT Outsourcing, Benefits and Critical Success Factors

The third case is about how Accenture helped one of the largest offshore oil exploration and production companies in Indonesia to provide its IT application support services through outsourcing. The company had successfully implemented SAP ERP in 1998 and needed 24 x 7 user support in applying the system to achieve and sustain the benefits of SAP implementation.

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