Case #6: Bundled Outsourcing for Managing Shared Service Center
This sixth case is about RGM Group (RGM), a diversified global resources business, with major assets in Asia Pacific, South America and Europe, which was rapidly growing in geographical spread and revenue. RGM is currently having 55,000 people and achieves average growth rate of approximately 25 percent in the last few years and has forecasted to continue its growth.



