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Posts tagged ‘Outsourcing’

Case #6: Bundled Outsourcing for Managing Shared Service Center

This sixth case is about RGM Group (RGM), a diversified global resources business, with major assets in Asia Pacific, South America and Europe, which was rapidly growing in geographical spread and revenue. RGM is currently having 55,000 people and achieves average growth rate of approximately 25 percent in the last few years and has forecasted to continue its growth.

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Case #3: IT Outsourcing, Benefits and Critical Success Factors

The third case is about how Accenture helped one of the largest offshore oil exploration and production companies in Indonesia to provide its IT application support services through outsourcing. The company had successfully implemented SAP ERP in 1998 and needed 24 x 7 user support in applying the system to achieve and sustain the benefits of SAP implementation.

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